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Continued Professional Development (CPD)

Continuing Professional Development

CPD, or Continued Professional Development, refers to the process of continually updating, improving, and expanding knowledge, skills, and competencies throughout one's professional career. It ensures individuals remain effective, competitive, and up-to-date in their respective fields.

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Achieve a nationally recognised certificate for each course.

Courses included in our CPD membership...

Business Ethics

  1. Introduction to business ethics

  2. Employee ethics

  3. Leadership ethics

 

 

Career Management

  1. Employability skills

  2. Assessing your strengths and skills

  3. Driving your career

  4. Finding a new job

  5. Mentoring in the workplace

  6. Networking

  7. New professional

  8. Overcoming challenges

  9. Professional etiquette

  10. Working relationships

 

 

Change Management

  1. Introduction to change management

  2. Change management models

  3. The change management process

  4. Communicating change

  5. Leading through change

  6. Managing change in times of crisis

 

 

Communication

  1. Introduction to communication

  2. Managing difficult situations

  3. Empathy

  4. Meetings

  5. Negotiation and persuasion

  6. Presentations

  7. Verbal communication

  8. Writing well

  9. Inclusive communication

 

 

Compliance

  1. Workplace violence

  2. Principles of fire safety

  3. Equality, Diversity & Inclusion

  4. Equality, Diversity & Inclusion – Pride Edition

 

 

Critical Thinking

  1. Introduction to critical thinking

  2. Critical thinking and information literacy

  3. Critical thinking in the workplace

 

 

Customer Service

  1. Introduction to customer service

  2. Customer service communication

  3. Cultural sensitivity in customer service

  4. Difficult situations

  5. Customer communication channels

  6. Customer service skills

 

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Health and Wellness

  1. Mental health champion

  2. Dealing with difficult emotions or life events

  3. Mental health awareness in the workplace

 

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Human Resources

  1. Introduction to human resources

  2. Interviewing

  3. Talent management

  4. Unconscious bias

  5. Workplace well-being

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Leadership

  1. Introduction to leadership

  2. Crisis management

  3. Emotional intelligence

  4. Leadership styles

​Marketing

  1. Introduction to marketing

  2. Brand identity and strategy

  3. Content marketing

  4. Customer and market research

  5. Email marketing

  6. Market analytics

  7. Paid advertising

  8. Product marketing

  9. Search engine optimization

  10. Social media marketing

  11. Website marketing

 

 

Problem-Solving

  1. Introduction to problem-solving

  2. Steps to problem-solving

  3. Problem-solving in the workplace

  4. Advanced problem-solving

 

 

Project Management

  1. Introduction to project management

  2. Change management

  3. Communication supporting project management

  4. Project management frameworks

  5. Project improvement

  6. Project scheduling

  7. Project reporting

  8. Project scope management

 

 

Resilience

  1. Introduction to resilience

  2. Building career resilience

  3. Emotional and physical resilience

  4. Leadership and resilience

  5. Thriving through challenges

 

 

Sales

  1. Introduction to sales

  2. Closing the deal

  3. Handling objections

  4. Sales leadership and management

  5. Presenting your solution

  6. Sales prospecting

  7. Sales psychology

  8. Building relationships in sales

 

 

Security Awareness

  1. Introduction to security awareness

  2. How to protect your data

  3. Social engineering

 

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Stress management

  1. Introduction to stress management

  2. Stress and work performance

  3. Strategies to relieve stress

 

 

Team Management

  1. Introduction to team management

  2. Delegating tasks

  3. Developing your team

  4. Letting an employee go

  5. Managing remote teams

  6. Motivating your team

  7. New manager

  8. Performance management

  9. Resolving conflict

  10. Team culture

  11. Team dynamics

 

 

Time Management

  1. Introduction to time management

  2. Time management

  3. Prioritisation

  4. Scheduling

  5. Overcoming challenges

  6. Concentration

  7. Goals setting

...plus much more.

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